live singapore Privacy Policy

This page describes what we collect when you use live singapore and how we keep that data protected. Our privacy practices reflect our commitment to transparency — we explain which data we gather, why we need it, and who may access it. We do not sell your personal information to third parties, and we limit access to your data to only those who need it to operate our platform or process your transactions.

When you register an account with live singapore, verify your identity, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place a wager on Liga 1 or Piala AFF, you provide us with data. This policy explains how we handle that information and what rights you have regarding it.

If you have questions about our privacy practices or want to request access to your data, contact our support team through your account help section. We respond in English and provide clear explanations of how your information is used.

What Data We Collect & How live singapore Uses It

We collect data in several categories. First, we collect identity information — your name, date of birth, email address, and phone number — when you register an account. We require this to verify your identity and comply with anti-money-laundering regulations. Second, we collect payment information — your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) and transaction history — to process deposits and withdrawals. Third, we collect account activity data — your wagers, game play, and betting history — to calculate your weekly cashback, track your VIP tier progression, and detect fraud.

We use this data for specific purposes. Identity and payment information allows us to verify your account, prevent fraud, and comply with legal obligations. Account activity data helps us calculate your loyalty benefits, resolve disputes, and improve our platform. We do not use your data for marketing purposes without your explicit consent, and we do not share your information with third parties except where required by law or to process your transactions.

Identity data

Name, date of birth, email, phone number. Used for account verification and regulatory compliance.

Payment data

Payment method and transaction history. Used to process deposits, withdrawals, and detect fraud.

Activity data

Wagers, game play, betting history. Used to calculate cashback, track tier progression, and improve our service.

Technical data

IP address, browser type, device information. Used for security and platform optimization.

Third-party processors and data storage

We use third-party processors to handle specific functions. Payment processors handle your deposit and withdrawal transactions. Email service providers send you account notifications and promotion updates. Analytics providers help us understand how our platform is used. These processors are bound by confidentiality agreements and are not permitted to use your data for their own purposes.

Our servers may sit outside your jurisdiction. This means your data may be stored or processed in countries other than Indonesia. By using live singapore, you consent to this international data transfer. We apply the same security standards regardless of server location.

Cookies and tracking technology

We use cookies to improve your experience on live singapore. Cookies are small files stored on your device that help us remember your login status, preferences, and activity. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them). You can control cookies through your browser settings, but disabling them may affect your ability to use our platform fully.

We also use tracking pixels and similar technologies to understand how you interact with our site. This helps us optimize our interface and identify technical issues. We do not track you across other websites — our tracking is limited to live singapore.

Your Rights & live singapore Data Protection Practices

You have the right to access, correct, and delete your personal data. If you want to review the information we hold about you, request a correction, or ask us to delete your account and associated data, contact our support team. We will respond within a reasonable timeframe and explain any limitations on deletion (for example, we may retain some data for regulatory or fraud-prevention purposes).

We keep your data secure through encryption, access controls, and regular security audits. Only authorized staff members can access your personal information, and they do so only when necessary to perform their duties. We do not retain your data longer than necessary — once your account is closed and any regulatory retention period has passed, we delete your information.

If we experience a data breach, we will notify you and relevant authorities as required by law. We maintain incident response procedures to minimize harm and prevent future breaches.

Children and account eligibility

We do not knowingly collect data from children. Our platform is intended for adults only. If we discover that a child has registered an account, we will delete that account and any associated data immediately. Parents or guardians who believe a child has created an account should contact us through our support section.

Policy updates and contact information

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a prominent notice on our platform. Your continued use of live singapore after such changes constitutes your acceptance of the updated policy.

If you have questions about this privacy policy, want to exercise your data rights, or have concerns about how we handle your information, contact our support team through your account help section. We are available in English and will respond to your inquiry promptly. You can also reach out if you believe we have violated your privacy rights — we take such concerns seriously and will investigate thoroughly.

Our commitment to your privacy is fundamental to how we operate live singapore. We collect only the data we need, protect it rigorously, and use it only for legitimate purposes. By being transparent about our practices, we aim to build trust with every member of our platform.